TXOL Internet is locally owned and operated, proudly serving Eastland County and surrounding areas. Located at 105 West Main St. Eastland Texas 76448. Phone: 254-629-3278
TXOL Internet provides local onsite services in Brown, Comanche, Calahan, Erath, Palo Pinto, Shackelford, Stephens, and Taylor counties.
SERVICE CALL RATES
Standard Hourly Rate - $65 per hour
** Pricing is for general computer & software services.
** Billing begins when we leave for job and end when we return from job.
2-Men Hourly Rate - $130 per hour
Weekend/After Hours Rate - $130 per hour
** Technician bills TXOL double rate as well.
A++ Services that can include server support, routers, switches and proprietary software issues. $97.50 and up / per hour
** Technician bills client using a fixed dollar amount and qty of (1), but bills TXOL the appropriate hourly rate.
(eg) 1 Router Configuration for port forwarding of systems 97.50 (tech bills TXOL 1.5 hours) - was a 20 min job
(eg) 1 Server Upgrade with licensed proprietary software 285.00 (tech bills TXOL 4.38 hours) - was a 90 minute job
Simple, yet prime examples of flat rate billing for higher skilled services.
Note: Many people ask, when calling the dispatch office, what the rates are. Even though the office tries its best to deliver accurate pricing information to the consumer, it is the technicians responsibility to communicate with their client about pricing for the services being performed.
RESPONSE TO SERVICE CALLS
Standard Response - Technician to contact client within 10 business hours
RAPID RESPONSE ($35 Fee) - Technician to be onsite within 3 business hours (or fee waived)
** Person taking call must contact technician after submitting work order in ticket program.